Still waiting for a response from Toys R Us customer service

Because I didn't hear from Toys R Us customer service regarding my defective trampoline I had no option but to see if I could encourage a response by recording their (in)activity on my consumer protection blog. Well, I tweeted my complaint to Toys R Us and also left a complaint on their Facebook page. Geoffrey (a giraffe) said he will get back to me soon. Let's see.....

So far, I am not pleased with the slow response from Toys R Us Bahrain...