Do manufacturers warranties apply to purchases in Bahrain?
@pamercer @ihome We regret the inconvenience and have forwarded your complaint to the concerned department. We will get back ASAP.
So my hopes are only with @SharafDG. But interesting to note that some manufacturer warranties do not apply for purchases in Bahrain. This is certainly something consumers should be aware of.
In my pursuit of seeking a solution for my malfunctioning Ipad/Iphone docking station (iA100) I have had a very good response from Sharaf DG which, at all times, has been courteous and polite.
That said, we still don't have a resolution as it seems Sharaf DG are unable to make a decision as to how to help me without a receipt. A Sharaf DG employee searched their records but could not find details of my purchase and I will also look at my records to see if I can find evidence of my purchase. Therefore I am still stuck and the concern is that losing your receipt means losing your rights. Is that fair?
I also contacted the manufacturer @iHome to see if they could help. Here is their response:
I'm sorry but the manufacturers warranty only applies in the US. -----Original Message----- From: Paul Mercer [mailto:pamercer@hotmail.com] Sent: Saturday, February 25, 2012 9:08 AM To: Daniel Cohen Subject: Customer Service inquiry about iA100 via iHomeaudio.com Department: Customer service Product: iA100 Country: Other locations Name: Paul Mercer Email: pamercer@hotmail.com My iA100 no longer works and the store I bought it from in Bahrain (D G Sharaf) cannot/wont help me as I lost my receipt. Can you help? I emailed you before but no reply. Here's is my blog where I explain my complaint in more detail http://pamercer.blogspot.com/2012/02/dg-sharaf-city-centre-mall-bahrain.html
So my hopes are only with @SharafDG. But interesting to note that some manufacturer warranties do not apply for purchases in Bahrain. This is certainly something consumers should be aware of.
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